Terms & Conditions

Welcome to SHUTORANG. By accessing or purchasing from our online store, you agree to follow the terms and conditions described below. Please read them carefully.

1. Use of the Website

By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
You agree not to misuse the website or engage in any activity that may harm the site, services, or other users.

2. Product Information

We aim to provide accurate descriptions, images, and details of all products. However, slight variations in color, size, or texture may occur due to lighting, screen settings, or manufacturing differences.
Prices and product availability may change without prior notice.

3. Orders and Payments

All orders must be placed through our official website.
We accept payments through secure gateways such as SSLCommerz, bKash, Nagad, Rocket, and card payments.
SHUTORANG reserves the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

4. Shipping and Delivery

Shipping time may vary based on location and product type.
Delays due to courier services, weather, or unexpected issues are beyond our control.
Customers are responsible for providing accurate delivery information.

5. Returns and Refunds

We follow a clear Refund & Return Policy.
Customers must check the policy before requesting any return, exchange, or refund.
Products damaged due to customer misuse cannot be returned.

6. User Accounts

You are responsible for maintaining the confidentiality of your account and password.
Any activity performed under your account will be considered your responsibility.

7. Intellectual Property

All content on SHUTORANG, including logos, images, graphics, text, and designs, is owned by SHUTORANG and protected by copyright laws.
No content may be copied, reproduced, or used without permission.

8. Limitation of Liability

SHUTORANG is not responsible for any direct or indirect damages resulting from:
Incorrect product usage
Website errors
Third-party service issues
Courier delays

9. Third-Party Links

Our website may include links to external websites.
We are not responsible for the content, policies, or actions of those third-party sites.

10. Changes to Terms

SHUTORANG may update these Terms & Conditions at any time.
Changes will be effective immediately when posted on this page.

11. Contact Information

For any questions regarding these Terms & Conditions:
Email: info@shutorangbd.com
Phone: +8809658484520

Address: Mirpur, Dhaka 1206, Bangladesh