At SHUTORANG, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

a. Personal Information

Name
Phone number
Email address
Billing and shipping address

b. Payment Information

We do not store your full payment details. All payments are processed securely through third-party gateways such as SSLCommerz, bKash, Nagad, and card payment processors.

c. Usage Data

IP address
Browser type
Device information
Pages visited
Time spent on the website

d. Cookies & Tracking

We use cookies to improve user experience, track preferences, and enhance site performance.

2. How We Use Your Information

Process and deliver your orders
Communicate order updates and support messages
Improve website experience and product offerings
Send promotional emails or offers (only if you opt-in)
Ensure security, fraud prevention, and safe transactions

3. How We Protect Your Information

We use industry-standard security measures such as SSL encryption, secure payment gateways, firewall protection, and restricted-access data storage.
We never sell or rent your personal information to third parties.

4. Sharing Your Information

We may share your information only with:
Delivery partners (to ship your order)
Payment processors
Technical or support service providers

These partners receive only the minimum data required to provide their service.

5. Your Rights

You have the right to access the personal data we hold about you, request corrections, request deletion (where applicable), and opt out of marketing communications.
To make any request, email us at info@shutorangbd.com.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

7. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

Email: info@shutorangbd.com

Phone: +8809658484520

Address: Mirpur, Dhaka 1206, Bangladesh